Help and FAQ
Shipping & Delivery
Privacy & Security
We take your privacy very seriously. We will never rent or sell your information to any third parties, we only use the information we collect from you to convey your order information, or to send you catalogs and e-mails at your request.
We also work hard to protect us and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information our shopping cart is protected by SSL encryption technology.
SSL (Secure Sockets Layer) is a method of ensuring that information submitted through your web site is secure and cannot be accessed by unauthorized users. When a site offers an SSL-secured form, the information submitted via that form (typically credit card information) is encrypted using a special certificate key and then decrypted with another key after it has been transmitted. When you access a site secured with SSL using your browser, a symbol displays in the browser window indicating that the site is secure.
To minimize the risk of having your account being compromised, we recommend that you set up your account password using unique numbers, letters and special characters. Do not disclose passwords to others. Please notify us of any password compromises and change passwords periodically to maintain account protection.
Returns & Replacements All sales are final. The only exception is if we make an error with the order. Under certain rare circumstances, returns of factory sealed product may be granted but will be subject to a 15% re-stocking fee.
Ordering & Availability
Mojobreak INC reserves the right to review and/or cancel orders containing information that cannot be verified. We always endeavor to have full stock of our items, however we may encounter small delays in supply. Also, from time to time, heavy demand, limited editions or other factors beyond the control of Mojobreak may render the products temporarily or permanently unavailable. In such circumstances, the customer will be advised of the delay, the length of the delay, and given product alternatives or the option of a refund.
Payment, Pricing & Promotions
A pre-order is an order you place prior to the official release date of a product. You place a pre-order by entering all of your details as if you were ordering the item, but you will not receive the item until it is live.
Pre-ordering ensures you will receive the item, and it may even be shipped so that you receive it on the live date. Waiting until the product is officially released may decrease your chances of purchasing the item, especially if its production is limited.